Troubleshooting
Windows says “Windows protected your PC”
Section titled “Windows says “Windows protected your PC””Spinclip isn’t code-signed yet. Choose More info, then Run anyway.
macOS says Spinclip can’t be opened
Section titled “macOS says Spinclip can’t be opened”Spinclip isn’t notarized by Apple yet. Open System Settings → Privacy & Security and click Open Anyway next to the message about Spinclip. On Apple silicon, accept the offer to install Rosetta if it appears — the bundled FFmpeg needs it.
“ffmpeg was not found”
Section titled ““ffmpeg was not found””Spinclip looks for FFmpeg in this order:
- the copy that comes with the app (Windows and macOS);
- the folder in the
FFMPEG_PATHenvironment variable; - your
PATH.
On Linux, install FFmpeg from your distribution (see Installation). Elsewhere, reinstalling Spinclip restores the bundled copy.
The preview says “Select a cover image and audio first”
Section titled “The preview says “Select a cover image and audio first””The preview needs a cover and a song — for several songs, at least one song whose cover is set (its own or the default).
“Couldn’t read this file”
Section titled ““Couldn’t read this file””The audio file isn’t one FFmpeg can read, or it’s damaged. Try exporting it again as WAV or FLAC.
A render is slow
Section titled “A render is slow”- Check that Hardware-accelerated encoding is on (Output & performance).
- Render an excerpt instead of the full song while you try looks out.
- Each ticked platform is a separate video: untick the ones you don’t need yet.
Something else
Section titled “Something else”Open an issue on GitHub with what you did, what you expected, and what happened — the error message, if there was one.